SHAMSUTDINOVA LYUTSIYA RAFAILOVNA. A comparative pragmatic analysis of complaint and apology speech acts in english and russian. Fergana methodical school, [S. l.], v. 3, n. 2, p. 143–146, 2025. Disponível em: https://ferganamethod.uz/index.php/journal/article/view/2794. Acesso em: 12 feb. 2026.